Bilingual Conversational AI Data Specialist

Responsibilities

• Create, write and review conversational training examples in English and Spanish
• Label intent, entities, sentiment and dialogue acts according to the defined schema
• Evaluate chatbot and assistant responses for accuracy, tone and naturalness in both languages
• Identify where a conversational model misreads intent or produces unnatural responses
• Apply annotation guidelines consistently and help refine them
• Maintain inter-annotator agreement thresholds and participate in calibration
• Escalate ambiguous cases for guideline decisions
• Capture the differences between English and Spanish conversational register that affect model behaviour
• Meet volume targets without compromising accuracy
• Maintain data confidentiality under Law 1581 of 2012

Requirements

• Native or equivalent Spanish, with excellent written expression
• English at CEFR B2 or above, assessed before offer
• Excellent attention to detail and consistency in structured work
• Strong writing ability in both languages
• Comfort working with annotation tools and computers throughout the day
• Secondary education completed, further study an advantage
• A reliable home working setup, located anywhere in Colombia
• Valid Colombian ID or work permit

Preferred

• Study or interest in linguistics, languages, communication or computer science
• Prior experience in annotation, transcription, translation, editing or content quality
• Familiarity with conversational AI or chatbots
• English at C1
• Prior remote work experience

What we offer

• Direct employment with Corpshore Colombia under the Colombian Labour Code
• Full social security affiliation: health (EPS), pension and occupational risk (ARL)
• Statutory service bonus (prima de servicios)
• Severance and severance interest (cesantías e intereses) as required by law
• Transport allowance where required by law
• Paid annual leave under the Labour Code, with additional days for length of service
• Prepaid medicine or supplementary health plan from day one, with family cover options
• Paid initial training and continuous development throughout employment
• Sponsored professional certification for eligible roles (COPC, ITIL, Six Sigma, HDI, ICMI, technical and cloud certifications)
• Language development support, with a focus on progression from B2 to C1 in English
• Documented career path with internal promotion prioritised
• Dual-monitor workstation and ergonomic seating at onsite locations
• Onsite, hybrid and remote arrangements depending on the role
• Staff wellbeing programme, including on-site psychological support for accounts handling sensitive content
• Access to career opportunities across the global Corpshore network

How to apply

Apply directly on this page. Attach your CV in Spanish, English or both. If no current vacancy matches your profile, join our talent community and we will contact you when a suitable role opens. Applications are reviewed daily. Shortlisted candidates are contacted within five business days.

Equal opportunity and data protection

Corpshore Colombia is an equal opportunity employer. We consider all qualified applicants without regard to gender, age, origin, religion, disability, marital status or any other characteristic protected under Colombian law. Personal data provided during the selection process is handled in accordance with Law 1581 of 2012 and Decree 1377 of 2013. It is used solely for recruitment purposes and retained under our documented retention policy. You may exercise your rights of access, rectification, update and deletion by contacting info@corpshore.solutions. The supervisory authority is the Superintendencia de Industria y Comercio.